Managed Security Operations
Being an MSP, the issues faced by security teams around the world are not alien to us. We have carved out our Managed Security Operations (MSO) to fulfill the needs of small, medium, and large enterprises for boosting their operational level (OP-Level) and efficiency against threats that matter.
OP-Level 1 | MSOC | MSO Standard
A standard managed security operations center service for organizations to make sure their security operations run smoothly all while staying in budget
OP-Level 2 | MDR | MSO Advanced
An advanced service that fulfills all the managed detection and response requirements
OP-Level 3 | MSO-X | MSO Premium
A premium service that fulfills all the managed detection and response requirements and more

To combat the adversaries the defenders need to mimic their thinking patterns.
Security Operations teams are often fighting an endless battle. Their role includes everything from hunting threats targeting the organization, building better detection capabilities, responding intrusions, to improving the overall security posture. This often shifts their focus from threats to irrelevant tasks, consumes the time and efforts of the security teams, increases their mean-time-to-respond (MTTR) and makes them ineffective against threats that really matter.
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MSO - Salient Features
Tech4UK offers it’s Managed Security Operations as a solution, which lies at the core of the security operations, to overcome the common issues of security teams. Our service offering is designed in a way that it helps small enterprises stand on their toes, medium level businesses to grow optimally and large enterprises to sort out their challenges while ensuring that their business is secure from threats in this landscape. Regardless of the infrastructure being on-premises or on-cloud, our core services include:
• 24x7 monitoring of network & endpoints (log ingestion)
• Alert investigation, managed escalations, and false alarm identification
• SIEM optimization, log management and visibility enhancement
• Triaging incidents, reporting and response
• Ticketing, root-cause analysis, and post-verification resolution
• Detection engineering
• Threat Hunting (internal & external)
• Infrastructure management against risk and existing threats
• Risk reduction & threat mitigation
• Weekly customer calls & meetings
• Monthly executive and threat reports
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MSO - Distinctive Features
Managed Security Operations is an amalgam of our defense expertise, threat hunting on the customer’s premises, swift response to eliminate the threats, and automation of regular investigations and response actions that boosts your security team’s capability. With Managed Security Operations:
• We help you automate your routine tasks to minimize the human intervention in repetitive operations so that your security team stays focused on threats that matter to you
• Our defense experts utilize the latest threat intelligence and their expertise in dealing with intrusions to continuously hunt for potential signs of infiltration on the organizational assets
• In scenarios that require rapid forensics and response, our defense experts connect with rapid responders who kick in and perform targeted response to mitigate threats within minimal delay
Optional Services
L2-as-a-Service (L2aaS)
- Remote service designed especially for customers who can manage their L1 operations
- Advanced investigations
- Playbook creation
- Advanced rule creation and tuning
Vulnerability Management Service
- Remote service designed especially for customers looking to deal with vulnerabilities on a regular basis
- Vulnerability risk assessment
- Virtual Patching
- Regular scans